To start a return, you can initiate a self-serve return on your customer account or contact us at shop@supervettura.com. Our team will then either accept the return remotely or get in touch with you directly. Please note that returns will need to be sent to the following address: SuperVettura Store, 10 Chobham Road, Ascot, SL5 0DU

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shop@supervettura.com.

You can return a SuperVettura order into store providing this has been agreed with the SuperVettura Store team. Please contact our team 5 working days in advance prior to your preferred return to store date.

We do not accept returns for items outside of our returns policy.