Customer Care | All Topics

  • Orders

    How to place, amend and track your order, how to use a gift card and which payment methods are accepted.

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  • Shipping

    Delivery information, how to organise an order for click and collect and how to report a missing delivery.

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  • Returns

    How to return an unwanted item, make an exchange or report a faulty item.

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  • Products

    How to check product availability, preorder a product and find a product care guide and product size guide.

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  • Account

    How to amend your account details, create a wish list or check a previous order.

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  • Store Services

    Store address and contact details and how to arrange an in-store collection or return.

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Frequently Asked Questions

Where is my SuperVettura order?

For orders shipped with Royal Mail, track your order using the tracking reference number received in your order confirmation entered into the Royal Mail tracking link here.

If you cannot find this information and need assistance with your order, please get in touch with our SuperVettura team.

How much is shipping?

Our delivery costs start at £6.99, find the full breakdown of shipping prices in Shipping Information.

How do I make a return with SuperVettura?

Please refer to our Returns Information to start a return.

How do I reach Customer Services?

Speak to our Customer Service team via email shop@supervettura.com or send a message via our Contact Us page.

Where can I buy Koenigsegg Merchandise in the UK?

You can order Koenigsegg Gear from the Shop SuperVettura website or visit the SuperVettura Store at 10 Chobham Road, Sunningdale, Ascot, SL5 0DU. Please check opening times prior to your visit.